Cross-selling and upselling proprietary services to existing customers
First written in FY2022-Q1. 2 of 3 entries say "Advanced", first in FY2022. Latest entry: FY2023-Q3.
21 other companies' latest entry also says "Advanced".
- FY2023-Q3AdvancedAnnual report
「Supported the provision of SME Support, Japan’s management consultation chat service “E-SODAN” via LINE using Third AI on 20 December 2022.」
Implemented a specific initiative to support the provision of E-SODAN via LINE by combining Third AI with the existing management consultation service. - FY2022AdvancedAnnual report
「• On 19 May 2021, we released “AI Chatbot Implementation for Mandom’s Customer Consultation Center.” • On 30 June 2021, we began providing operation and maintenance services for SME Support, Japan’s startup consultation chatbot “Kigyo Rider Mamoru,” which had been relaunched. • On 20 August 2021, we were contracted to provide operation and maintenance services for SME Support, Japan’s online business consultation service “E-SODAN,” and began operating the service in August.」
The company provided specific examples of deploying its services to existing customers and others, including implementing AI chatbots and undertaking operations for startup consultation and online business consultation services. - FY2022-Q1First statedAnnual report
「“Deep Dive”: We will pursue cross-selling and upselling to existing customers, focusing mainly on our services released in recent years.」
The company newly stated its policy of pursuing cross-selling and upselling of its recently released services to existing customers.