Improving Services Through Talent Development and Securing Human Resources
First written in FY2016-Q3. 24 of 29 entries say "Restated". Latest entry: FY2026-H1.
10 other companies' latest entry also says "Restated".
- FY2026-H1RestatedAnnual report
「"Improving services through thorough employee training"」
Continued to disclose the improvement of services through employee training as a basic policy. - FY2025-H1RestatedAnnual report
「"Improving services through thorough employee training"」
Continued to disclose the improvement of services through employee training as a basic policy. - FY2024AdvancedAnnual report
「We will seek to strengthen the sales capabilities of the Tia Group by rolling out our educational curriculum to Hakkoden and Tokai Tenrei.」
Expanded the existing recruitment and training initiatives into group-wide training initiatives also covering the newly consolidated companies Hakkoden and Tokai Tenrei. - FY2024-Q2RestatedAnnual report
「Although fixed costs increased in cost of sales, their burden as a percentage of sales declined due to the effect of higher revenue. In operating expenses, fixed costs related to the opening of new locations, personnel expenses resulting from active recruitment and revisions to the wage system, and fees paid in connection with human resources system reforms and M&A increased.」
Continued to disclose active recruitment and revisions to the wage system. Also disclosed higher expenses associated with human resources system reforms and M&A. - FY2024-Q1RestatedAnnual report
「In operating expenses, fixed costs related to the opening of new locations, personnel expenses resulting from active recruitment and revisions to the wage system, and fees paid in connection with human resources system reforms and M&A increased.」
Continued to actively secure personnel and revise the wage system, and also disclosed higher expenses associated with human resources system reforms and M&A. - FY2023-Q2RestatedAnnual report
「Although fixed costs increased in cost of sales, their burden as a percentage of sales declined due to the effect of higher revenue. In operating expenses, advertising expenses related to sales promotion and personnel and other expenses resulting from active recruitment increased.」
Continued to actively secure personnel and disclosed increases in advertising expenses and personnel and other expenses associated with sales promotion. - FY2023-Q1RestatedAnnual report
「Although fixed costs increased in cost of sales, their burden as a percentage of sales declined due to the effect of higher revenue. In operating expenses, fixed costs rose with the opening of new locations, while personnel and other expenses increased as we actively secured personnel.」
Continued to disclose the active recruitment of personnel in preparation for the operation of new locations. - FY2022-Q3RestatedAnnual report
「Although labor costs and other expenses increased in cost of sales, we promoted the in-house provision of funeral-related services. In operating expenses, fixed costs rose with the opening of new locations, while personnel and other expenses increased following revisions to the wage system.」
Continued to disclose the in-house provision of funeral-related services, personnel-related costs, and the increase in personnel expenses resulting from revisions to the wage system. - FY2022-Q2RestatedAnnual report
「In terms of expenses, labor costs and other expenses increased due to higher fixed costs associated with the opening of new locations and revisions to the wage system.」
Reported higher human resource-related costs in anticipation of new locations opening and increases in labor costs due to revisions to the wage system. - FY2022-Q1RestatedAnnual report
「In terms of expenses, labor costs and other expenses increased due to higher fixed costs associated with the opening of new locations, as well as active efforts to secure human resources and revisions to the wage system.」
Reported the continued securing of human resources in anticipation of medium- to long-term expansion and the implementation of revisions to the wage system. - FY2021-Q3RestatedAnnual report
「Promoted cost reductions, including roadside billboard advertising, a review of business operations and changes to recruitment activities.」
Continued to report on human resource measures, including changes to recruitment activities, and cost reductions. - FY2021-Q2RestatedAnnual report
「In terms of expenses, the Company secured human resources in anticipation of medium- to long-term expansion and implemented sales promotion linking TV commercials with live events, while」
Continued to report on securing human resources in anticipation of medium- to long-term expansion. - FY2021-Q1RestatedAnnual report
「In terms of expenses, securing human resources in anticipation of medium- to long-term expansion」
Continued to report on securing human resources in anticipation of medium- to long-term expansion. - FY2020AdvancedAnnual report
「The Group will provide more extensive training for existing employees and conduct training using webinars, with the aim of building a highly skilled organization. It will also implement a new graduate recruitment program based on the PDCA cycle and operate a new graduate training program aimed at developing new employees at an early stage. In addition, it will work to enhance employee benefits to improve employee engagement.」
In addition to training for existing employees and recruitment and training for new graduates, explicitly identified the use of webinars and enhancement of employee benefits as new measures. - FY2020-Q2RestatedAnnual report
「Although the Company promoted the in-house provision of ancillary funeral services, labor costs and other expenses increased in cost of sales. In terms of expenses, advertising and promotional expenses and other costs increased due to securing human resources in anticipation of medium- to long-term expansion and the increase in the number of locations.」
Continued to report on the in-house provision of ancillary funeral services, securing human resources and advertising and promotional activities associated with the increase in the number of locations. Also reported increases in labor costs and other expenses, and advertising and promotional expenses and other costs. - FY2019AdvancedAnnual report
「The Company will also promote more efficient employee development through the opening of the ティア・ヒューマンリソース・センター.」
Opened the THRC training facility planned in 2018. Also reported the acceptance of 33 new graduates and more efficient employee development. - FY2019-Q3RestatedAnnual report
「In terms of expenses, labor costs increased, reflecting the need to secure human resources in anticipation of medium- to long-term expansion, while advertising and promotional expenses and other costs increased in connection with active sales promotion.」
Continued to report on securing human resources and promoting sales in anticipation of medium- to long-term expansion. Also reported increases in human resource costs, advertising and promotional expenses and other costs. - FY2019-Q2RestatedAnnual report
「Although labor costs increased, the Company promoted the in-house provision of ancillary funeral services and reviewed its service offerings in cost of sales. In terms of expenses, advertising and promotional expenses and other costs increased in connection with securing human resources in anticipation of medium- to long-term expansion and implementing active sales promotion.」
Continued to report on securing human resources and promoting sales in anticipation of medium- to long-term expansion. - FY2019-Q1RestatedAnnual report
「In terms of expenses, labor costs increased, reflecting the need to secure human resources in anticipation of medium- to long-term expansion, while advertising and promotional expenses and other costs increased in connection with active sales promotion.」
Continued to secure human resources and promote sales in anticipation of medium- to long-term expansion, while reporting an increase in advertising and promotional expenses and other costs. - FY2018AdvancedAnnual report
「To achieve its medium- to long-term target of operating 200 locations, the Company believes it must place greater emphasis than ever on securing and developing human resources. Accordingly, it will implement a new graduate recruitment program based on the PDCA cycle and operate a new graduate training program aimed at developing new employees at an early stage. It will also provide existing employees with training based on standards for execution quality, as well as training to acquire the skills required of managers. In addition, to strengthen the functions of ティアアカデミー, which is responsible for employee training, the Company will open a facility dedicated to training called the ティア・ヒューマンリソース・センター (THRC).」
Specified recruitment, new employee training and existing employee training, and added a plan to open THRC, a facility dedicated to training. - FY2018-Q3RestatedAnnual report
「In terms of expenses, labor costs increased, reflecting the need to secure human resources in anticipation of medium- to long-term expansion, while advertising and promotional expenses and other costs increased in connection with active sales promotion.」
Continued to secure human resources and promote sales in anticipation of medium- to long-term expansion. - FY2018-Q2RestatedAnnual report
「In terms of expenses, labor costs increased, reflecting the need to secure human resources in anticipation of medium- to long-term expansion, while advertising and promotional expenses and other costs increased in connection with active sales promotion.」
Continued to report on securing human resources in anticipation of medium- to long-term expansion. - FY2018-Q1RestatedAnnual report
「In terms of expenses, labor costs increased, reflecting the need to secure human resources in anticipation of medium- to long-term expansion, while advertising and promotional expenses and other costs increased in connection with active sales promotion.」
Continued to secure human resources in anticipation of medium- to long-term expansion. - FY2017RestatedAnnual report
「In addition to recruiting personnel based on its medium- to long-term plans, the Company will work to enhance its personnel treatment system. At its human resources training institution, ティアアカデミー, it will review training content for new graduates, mid-career hires and franchise employees, seeking to raise the skill levels of new staff. It will also work to develop Master Ceremony Directors with specialized knowledge of funerals.」
Continued its policy of securing and training human resources through recruitment, the personnel treatment system, ティアアカデミー and specialist personnel development. - FY2017-Q3RestatedAnnual report
「Against this backdrop, to improve customer satisfaction, the Group has adopted the following as its basic strategic policies: clarifying funeral costs through a clear pricing structure, improving services through thorough employee training, and improving convenience through a dominant-location strategy. It is pursuing a thorough differentiation strategy through company-operated and franchised locations.」
Continued to prioritize improving services through employee training. - FY2017-Q2RestatedAnnual report
「In terms of expenses, in addition to securing human resources in anticipation of medium- to long-term expansion and implementing active sales promotion,」
Continued to secure human resources in anticipation of medium- to long-term expansion. - FY2017-Q1RestatedAnnual report
「"Improving services through thorough employee training"」
Continued to prioritize improving services through employee training. - FY2016RestatedAnnual report
「In addition to recruiting personnel based on its medium- to long-term plans, the Company will work to enhance its personnel treatment system. At its human resources training institution, ティアアカデミー, it will review training content for new graduates, mid-career hires and franchise employees, seeking to raise the skill levels of new staff. It will also work to develop Master Ceremony Directors with specialized knowledge of funerals.」
Continued its policy of securing and training human resources, specifying measures covering recruitment, the personnel treatment system, ティアアカデミー and the development of specialist personnel. - FY2016-Q3First statedAnnual report
「"Improving services through thorough employee training"」
In addition to training as a basic policy, the document also addresses securing human resources in line with business expansion.