Dependence on Sales to Major Customers
First written in FY2016. 6 of 18 entries say "Restated". Latest entry: FY2026.
Wellnet moved to the "Worse" side of this theme in 2026, 3 years after the typical company in this theme (2023).
The whole theme swung hardest in 2017: 12 of 76 companies on the "Worse" side.
62 other companies' latest entry also says "Other".
- FY2026Update to major-customer ratiosAnnual report
「Amazon Japan G.K. 1,564 15.6 KOMOJU 1,430 14.2」
The main sales destinations were Amazon Japan at 15.6% and KOMOJU at 14.2%. Both ratios declined from the previous year, when Amazon Japan accounted for 16.3% and KOMOJU (formerly DEGICA) for 19.2%. - FY2025Update to major-customer ratiosAnnual report
「DEGICA Co., Ltd. 2,101 19.2 Amazon Japan G.K. 1,781 16.3」
DEGICA accounted for 19.2% of sales and Amazon Japan for 16.3%. The composition and ratios changed from 21.4% for Amazon Japan and 12.4% for DEGICA in the previous year. - FY2024Update to the composition and ratios of major customersAnnual report
「Amazon Japan G.K. 2,173 21.4 DEGICA Co., Ltd. 1,261 12.4」
In addition to Amazon Japan at 21.4%, DEGICA Co., Ltd. was newly listed as a major sales destination at 12.4%. Amazon Japan's ratio declined from 25.4% in the previous fiscal year. - FY2023Update to major-customer ratiosAnnual report
「Amazon Japan G.K. 2,397,340 25.4」
Sales to Amazon Japan accounted for 25.4%, down from 29.0% in the previous fiscal year. Amazon Japan was listed as the major sales destination in the current fiscal year. - FY2022Update to major-customer ratiosAnnual report
「Amazon Japan G.K. 2,594,155 29.0 Yahoo Japan Corporation 751,208 8.4」
Dependence on major customers continues, with sales ratios of 29.0% for Amazon Japan and 8.4% for Yahoo Japan. - FY2021RestatedAnnual report
「Amazon Japan G.K. 2,984,447 33.8 Yahoo Japan Corporation 887,919 10.0」
Dependence on major customers for sales continues. In the current fiscal year, sales to Amazon Japan accounted for 33.8% of sales and sales to Yahoo Japan accounted for 10.0%. - FY2020MaterialisedAnnual report
「Amazon Japan G.K. 3,405,621 36.3 Yahoo Japan Corporation 1,115,962 11.9」
Dependence on major customers for sales continues. In the current fiscal year, sales to Amazon Japan accounted for 36.3% and sales to Yahoo Japan accounted for 11.9%. The decline in transaction volumes handled for existing business operators is also explicitly stated as a factor in the decline in sales. - FY2020-Q3MaterialisedAnnual report
「Although transaction volumes increased through the addition of new customers and remittance services, sales declined to ¥7,113 million, down 6.7% year on year, partly because transaction volumes handled for existing business operators decreased.」
Although new customers and remittance services contributed to an increase, sales declined 6.7% year on year because transaction volumes handled for existing business operators decreased. - FY2020-Q2MaterialisedAnnual report
「In the cumulative second quarter of the fourth year of the medium-term plan, operating results declined despite an increase from the addition of new customers, partly because transaction volumes handled for existing business operators decreased. Sales fell to ¥4,821 million, down 4.6% year on year.」
The decline in transaction volumes handled for existing business operators is explicitly stated as one factor behind the 4.6% year-on-year decline in sales. - FY2019RestatedAnnual report
「The company has continuously worked to expand its base of new customers, but if sales to its current major customers decline, this could affect the company's performance.」
The company has reaffirmed the risk of dependence on major customers. In the current fiscal year, sales to Amazon Japan accounted for 33.8% and sales to Yahoo accounted for 15.7%. - FY2018RestatedAnnual report
「While recognising the risks associated with the external factors described above, the company has worked to create new services and businesses and expand its base of new customers. However, if sales to major customers decline or economic terms are revised, this could affect the company's performance.」
While expanding its range of new services and customers, the company has reaffirmed the risk of an impact from declining sales to major customers and revisions to economic terms. - FY2018-Q3RestatedAnnual report
「The main factors behind the declines in sales and profit were pricing adjustments for major business operators, lower OEM supply resulting from convenience-store consolidation, and declines in information-processing services such as PIN and POSA.」
The company has reaffirmed that pricing adjustments for major business operators contributed to the declines in sales and profit. - FY2017RestatedAnnual report
「The top 3 customers now account for more than half of total sales.」
Although the company is working to expand its base of new customers, sales remain concentrated among the top 3 customers. - FY2017-Q3RestatedAnnual report
「This was due to the increase in the cost ratio resulting from the revision of transaction terms with major business partners, capital investment at the Sapporo office responsible for system development and operations, spending on organizational improvements aimed at upgrading personnel, and increased sales promotion activities, among other factors.」
The company has reaffirmed that revisions to transaction terms with major customers and other factors increased the cost ratio and contributed to the year-on-year decline in operating profit. - FY2017-Q2MaterialisedAnnual report
「This was due to the increase in the cost ratio resulting from the revision of transaction terms with major business partners, capital investment at the Sapporo office responsible for system development and operations, spending on organizational improvements aimed at upgrading personnel, and increased sales promotion activities, among other factors.」
The company states that revisions to transaction terms with major customers and other factors increased the cost ratio and contributed to the year-on-year decline in operating profit. - FY2016First statedAnnual report
「The top 3 customers now account for more than half of total sales. Accordingly, if the sales trends of major customers deteriorate or their sales decline for any reason, this could affect the company's performance.」
The company explicitly identifies customer concentration, with the top 3 customers accounting for more than half of sales.