Continuing Services and Changing Work Arrangements During Infectious Disease Outbreaks
First written in FY2020. 3 of 8 entries say "Advanced", first in FY2021-Q1. Latest entry: FY2023.
The whole theme swung hardest in 2026: 2 of 8 companies on the "Worse" side.
89 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「If infectious diseases, including COVID-19, spread, our Group's performance may be affected by temporary reductions in usage by customers and, depending on the extent of the spread, the suspension of services at business locations for a certain period at the request of the authorities.」
We continue to maintain policies for managing the risks of reduced usage and business-location closures during infectious disease outbreaks, as well as measures such as infection prevention and teleworking. - FY2022-Q3Operations resumed after the declaration was liftedAnnual report
「The spread of the highly transmissible Delta variant of COVID-19 led to a state of emergency being declared in Tokyo from mid-July through the end of September. Although demand for care services remained high, the company restricted operations for some services to prevent the spread of infection. Operations resumed when the state of emergency was lifted, but the first domestic infection with a new variant, Omicron, was confirmed at the end of November, and it remains necessary to continue monitoring the infection situation.」
After restricting the business activities of some services to prevent the spread of infection, we resumed operations following the lifting of the state of emergency. We continue to monitor infection trends closely, including after the identification of new variants. - FY2022-Q2RestatedAnnual report
「In Tokyo, a state of emergency was declared from mid-July through the end of September due to the spread of highly transmissible COVID-19 variants. Although demand for care services remained high, business activities in some services were restricted to prevent the spread of infection, and it remained necessary to continue monitoring the infection situation.」
Although demand for care services remained high during the pandemic, the company continued monitoring infection conditions while restricting activities for some services. - FY2022-Q1AdvancedAnnual report
「While continuing to rationalize and improve the efficiency of existing businesses, the company prepared for new development of facilities and other operations to secure profits with an eye to future expansion and establish a strong dominant area. It also continued working to reduce expenses by improving the efficiency of common headquarters functions and reducing labor costs through the integration and reorganization of departments.」
During the pandemic, the company continued to rationalize and improve the efficiency of existing businesses while advancing specific operating structure and cost measures, including improving the efficiency of common headquarters functions, integrating and reorganizing departments, and reducing labor costs. - FY2021-Q3AdvancedAnnual report
「In its existing domestic businesses, revenue from its core day-care services declined because customers refrained from using the services during the state of emergency declared in April, but showed signs of recovery after the declaration was lifted in May. The company proceeded with expense reductions by reviewing operations in each business, thoroughly controlling costs including material, consumable, utilities and other expenses, and reducing labor costs through greater efficiency in common headquarters functions.」
After revenue declined because of reduced service use, the company reviewed operations, controlled various costs and reduced labor costs through greater efficiency in common headquarters functions, thereby establishing specific operating structure and expense-management measures during the pandemic. - FY2021-Q2RestatedAnnual report
「In its existing domestic businesses, revenue from its core day-care services declined because customers refrained from using the services, but the company worked to reduce expenses by thoroughly improving operating efficiency.」
The company continues to respond to lower day-care revenue caused by reduced service use by thoroughly improving operating efficiency and working to reduce expenses. - FY2021-Q1AdvancedAnnual report
「In the domestic existing businesses, the company promoted the rationalization of facilities and the introduction of teleworking in departments where it was effective, while improving work arrangements and operating efficiency to reduce expenses.」
As part of its response to operating structures during the spread of the pandemic, the company promoted the introduction of telework in departments where it was effective and advanced changes to working arrangements and operating efficiency. - FY2020First statedAnnual report
「As the Group's basic policy during the spread of COVID-19 and other infectious diseases, the company will maintain and continue providing its care services, angel care services and senior services to the greatest extent possible in cooperation with administrative authorities, as these are highly public-interest services. However, with the safety of customers and their families, and of employees and their families, as its top priority, the company will respond as appropriate in accordance with requests and instructions from administrative authorities, public health centers and other bodies by suspending individual services, reducing their scale, changing their hours or switching to alternative services. Employees engaged in desk work, including at headquarters, will work under a telework system and operations will be conducted with the minimum necessary staffing to prevent the spread of infection.」
The company newly specifies its response to infectious diseases, maintaining services in cooperation with administrative authorities and public health centers while combining service suspensions, reductions, schedule changes, alternative services and telework as necessary.