Increasing Customer Satisfaction and Same-Store Sales Through Nail Technician Training
First written in FY2017-Q1. 3 of 9 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2024: 1 of 9 companies on the "Worse" side.
7 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「In our store operations, the number of customers, particularly regular customers, increased as we focused on training and retaining nail technicians.」
The number of customers, mainly regular customers, increased as a result of efforts to develop and retain nail technicians. - FY2026-H1AdvancedAnnual report
「In the nail salon operations business, the number of customers, particularly regular customers, increased as we focused on training and retaining nail technicians.」
The number of customers, mainly regular customers, increased as a result of efforts to develop and retain nail technicians. - FY2024-Q3ReframedAnnual report
「In store operations, we focused on bringing back existing customers and recruiting and developing nail technicians.」
The focus of initiatives has broadened from improving customer satisfaction through the previous technical and customer service training to recovering existing customers and recruiting and developing nail technicians. - FY2017RestatedAnnual report
「By enhancing training programs in nail technician skills and customer service to improve customer satisfaction, sales at existing stores increased.」
The policy of linking nail technician training to improvements in customer satisfaction and sales at existing stores is stated again. - FY2017-Q3RestatedAnnual report
「By enhancing training programs in nail technician skills and customer service to improve customer satisfaction, sales at existing stores increased.」
The improvement in customer satisfaction and sales at existing stores through nail technician training is stated again. - FY2017-Q2RestatedAnnual report
「By enhancing training programs in nail technician skills and customer service to improve customer satisfaction, sales at existing stores increased.」
The improvement in customer satisfaction and sales at existing stores through nail technician training is stated again. - FY2017-Q1First statedAnnual report
「By enhancing training programs in nail technician skills and customer service to improve customer satisfaction, sales at existing stores increased.」
We are working to improve customer satisfaction and sales at existing stores through technical and customer service training.