Expanding orders for BCP and IoT-related support centers
First written in FY2017-Q1. 12 of 20 entries say "Restated". Latest entry: FY2024-Q1.
No other company in this theme has enough history to compare yet.
- FY2024-Q1RestatedAnnual report
「The company’s in-house contact centers operate through 7 sites, mainly in Tokyo, Osaka and Fukuoka. Operations have remained at a high level against the backdrop of the establishment of work styles combining telework, partly as a result of government work-style reform and infectious disease measures, efforts by companies to improve operating efficiency through digital transformation, and the need to comply with the invoice system. As technical support and mail-order-related orders expanded in place of COVID-19-related work in the same period of the previous year, profit remained at approximately the previous year’s level despite lower revenue.」
The Company explains that orders for technical support and mail-order-related services replacing COVID-related operations are expanding based on its 7-location network. - FY2023-Q3RestatedAnnual report
「The company’s in-house contact centers operate through 7 sites, mainly in Tokyo, Osaka and Fukuoka. Help desk and service desk operations have remained at a high level against the backdrop of work styles combining telework, established through government work-style reform and infectious disease measures, with on-site operations, efforts by companies to improve operating efficiency through digital transformation, and the need to comply with the invoice system. Orders for technical support and mail-order-related services are expanding.」
The Company continues to explain that orders for technical support and mail-order-related services are expanding based on its 7-location network. - FY2022-Q3AdvancedAnnual report
「The Company's in-house contact centers operate from 7 locations, mainly in Tokyo, Osaka and Fukuoka, following the addition of the Nihon Chokuhan Contact Center, which became a subsidiary in July. Orders for mail-order, technical support and IoT-related support centers are expanding, and operations are progressing smoothly.」
The network expanded to 7 locations with the addition of the Nihon Chokuhan Contact Center, and orders for mail-order, technical support and IoT-related support centers are expanding. - FY2022-Q2RestatedAnnual report
「The Company's in-house contact centers operate from 6 locations, mainly in Tokyo, Osaka and Fukuoka. Orders for mail-order, technical support and IoT-related support centers are expanding, and operations are progressing smoothly.」
The Company continues to expand orders for mail-order, technical support and IoT-related projects through its 6 contact centers, with operations progressing smoothly. - FY2021AdvancedAnnual report
「In response to rising demand, the Company's in-house contact centers are increasing seating capacity, mainly in Tokyo, Osaka and Fukuoka. A BCP structure using 6 locations is in place, and orders for mail-order, technical support and IoT-related support centers are expanding, with operations progressing smoothly.」
The Company explains that, with a BCP structure using 6 locations in place, orders for mail-order, technical support and IoT-related support centers are expanding. - FY2021-Q3AdvancedAnnual report
「In response to rising demand, the Company's in-house contact centers are increasing seating capacity, mainly in Tokyo, Osaka and Fukuoka. A BCP structure using 6 locations is in place, and orders for mail-order, technical support and IoT-related support centers are expanding, with operations progressing smoothly.」
The Company explains that, with a BCP structure using 6 locations in place, orders for mail-order, technical support and IoT-related support centers are expanding and operations are progressing smoothly. - FY2021-Q1AdvancedAnnual report
「In response to rising demand, the Company's in-house contact centers are increasing seating capacity, mainly in Tokyo, Osaka and Fukuoka. A BCP structure using 6 locations is in place, and orders for mail-order, technical support and IoT-related support centers are expanding, with operations progressing smoothly.」
The Company states that, with a BCP structure using 6 locations in place, orders for mail-order, technical support and IoT-related support centers are expanding. - FY2020-Q3RestatedAnnual report
「In April 2020, the Company newly opened the Fukuoka No. 2 Contact Center in Momochihama, Fukuoka City, Fukuoka Prefecture. This established a BCP structure using 6 locations, and the Company continues to pursue expanded orders for mail-order, technical support and IoT-related support centers.」
The Company continues to operate a 6-location network including the Fukuoka No. 2 Contact Center, maintain its BCP structure, and pursue expanded orders for mail-order, technical support and IoT-related support centers. - FY2020-Q2AdvancedAnnual report
「In April 2020, the Company newly opened the Fukuoka No. 2 Contact Center in Momochihama, Fukuoka City, Fukuoka Prefecture. This established a BCP structure using 6 locations, and the Company also aims to expand orders for mail-order, technical support and IoT-related support centers.」
The Company opened the Fukuoka No. 2 Contact Center, increasing the number of locations from 5 to 6. It states that a BCP structure using 6 locations is now in place. - FY2019AdvancedAnnual report
「The contact centers at 5 locations in Tokyo, Osaka, Fukuoka, Kitakyushu and Kumamoto are increasing seating capacity, mainly in Tokyo, Osaka and Fukuoka, in response to rising demand. A BCP structure using all 5 locations is also in place, and the Company aims to expand orders for mail-order, technical support and IoT-related support centers.」
The Company reports specific progress: in addition to the 5-location network, seating capacity at the 3 existing locations has been increased and a BCP structure using all 5 locations is in place. - FY2019-Q3RestatedAnnual report
「The contact centers at 5 locations in Tokyo, Osaka, Fukuoka, Kitakyushu and Kumamoto are increasing seating capacity, mainly in Tokyo, Osaka and Fukuoka, in response to rising demand. Going forward, the Company also aims to expand orders for BCP services and IoT-related support centers by using these 5 locations.」
Based on 5 contact centers and increased seating capacity, mainly at the 3 existing locations, the Company continues to pursue its policy of expanding orders for BCP and IoT-related support centers. - FY2019-Q2RestatedAnnual report
「Following the opening of the Kitakyushu location, the Group's call centers now comprise 5 locations in Tokyo, Osaka, Fukuoka, Kitakyushu and Kumamoto. In response to rising demand, the Group is also increasing seating capacity at its existing call centers in Tokyo, Osaka and Fukuoka. Going forward, it also aims to expand orders for BCP services and IoT-related support centers by using these 5 locations.」
The Company continues to operate a 5-location call center network, increase seating capacity at 3 existing locations, and pursue expanded orders for BCP and IoT-related support centers. - FY2019-Q1RestatedAnnual report
「Following the opening of the Kitakyushu location, the Group's call centers now comprise 5 locations in Tokyo, Osaka, Fukuoka, Kitakyushu and Kumamoto. Going forward, the Group also aims to expand orders for BCP services and IoT-related support centers by using these 5 locations.」
The Company continues to pursue its goal of expanding orders for BCP and IoT-related support centers using its 5 locations. - FY2018RestatedAnnual report
「Going forward, the Company also aims to expand orders for BCP services and IoT-related support centers by using its 5 locations.」
The Company continues to pursue its goal of expanding orders for BCP and IoT-related support centers using its 5 locations. - FY2018-Q3RestatedAnnual report
「Following the opening of the Kitakyushu location, the Group's call centers now comprise 5 locations in Tokyo, Osaka, Fukuoka, Kitakyushu and Kumamoto. Going forward, the Group also aims to expand orders for BCP services and IoT-related support centers by using these 5 locations.」
The Company continues to pursue its goal of expanding orders for BCP and IoT-related support centers using its 5 locations. - FY2018-Q2RestatedAnnual report
「Following the opening of the Kitakyushu location, the Group's call centers now comprise 5 locations in Tokyo, Osaka, Fukuoka, Kitakyushu and Kumamoto. Going forward, the Group also aims to expand orders for BCP services and IoT-related support centers by using these 5 locations.」
The Company continues to pursue its goal of expanding orders for BCP and IoT-related support centers using its 5 locations. - FY2018-Q1AdvancedAnnual report
「Following the opening of the Kitakyushu location, the Group's call centers now comprise 5 locations in Tokyo, Osaka, Fukuoka, Kitakyushu and Kumamoto. Going forward, the Group also aims to expand orders for BCP services and IoT-related support centers by using these 5 locations.」
The call center network now comprises 5 locations, and the Company has moved to the stage of pursuing expanded orders for BCP and IoT-related support centers using these 5 locations. - FY2017RestatedAnnual report
「Going forward, the Company aims to expand orders for BCP services and IoT-related support centers by using its 4 locations.」
The Company continues to pursue its policy of expanding orders for BCP services and IoT-related support centers by using its 4 locations. - FY2017-Q3RestatedAnnual report
「Following the acquisition of WELLCOM IS株式会社 in August 2015 and 株式会社ＪＢＭクリエイト in February 2016, the Group's call centers expanded to 4 locations: Tokyo, Osaka, Fukuoka and Kumamoto. Going forward, we aim to increase orders for business continuity planning and IoT-related support centers by using these locations.」
Based on a 4-location call center network, the Company continues to pursue its policy of expanding orders for BCP services and IoT-related support centers. - FY2017-Q1First statedAnnual report
「Following the acquisition of WELLCOM IS株式会社 in August 2015 and 株式会社ＪＢＭクリエイト in February 2016, the Group's call centers expanded to 4 locations: Tokyo, Osaka, Fukuoka and Kumamoto. Going forward, we aim to increase orders for business continuity planning and IoT-related support centers by using these locations.」
For the first time, states the objective of expanding orders for BCP and IoT-related support centers based on a 4-location call-center structure.