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GiG Works (2375) · InitiativeAdvanced

Opening distinctive call centers to accommodate diverse working styles

First written in FY2018-Q1. 4 of 8 entries say "Restated". Latest entry: FY2020-Q2.

8entries
3years
0from disclosures
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ProgressHeldSoftenedWorseRestatedFY2018-Q1 – FY2018AdvancedFY2019-Q1 – FY2019-Q2RestatedFY20192018: 320182019: 320192020: 22020
Same theme, other companies
Establishing and Expanding Urban Contact CentersA theme 12 companies write about · 0 as a headwind · 19 as a tailwind

3 other companies' latest entry also says "Advanced".

Ridges = years it wrote progress, valleys = years it wrote worse. Most hopeful companies at the back. Drag to turn, scroll to zoom, right-drag to pan. On a phone, two fingers turn and pinch to zoom; one finger scrolls the page.
Full recordFilings, disclosures and news, newest first
  1. FY2020-Q2AdvancedAnnual report

    「The contact centres at 5 locations—Tokyo, Osaka, Fukuoka, Kitakyushu and Kumamoto—were increasing seating capacity, primarily in Tokyo, Osaka and Fukuoka, in response to growing demand. In April 2020, the company opened a new Fukuoka No. 2 Contact Centre in Momochihama, Fukuoka City, Fukuoka Prefecture.」

    Regarding contact-centre operations that accommodate diverse working styles, the company describes the opening of a second Fukuoka location and expansion to a 6-location network.
  2. FY2019RestatedAnnual report

    「The contact centres at 5 locations—Tokyo, Osaka, Fukuoka, Kitakyushu and Kumamoto—are increasing seating capacity, primarily in Tokyo, Osaka and Fukuoka, in response to growing demand,」

    The company continues to operate 5 locations to accommodate diverse working styles and increase seating capacity, primarily in Tokyo, Osaka and Fukuoka.
  3. FY2019-Q2AdvancedAnnual report

    「In response to growing demand, the company is also increasing seating capacity at its existing call centres in Tokyo, Osaka and Fukuoka. It therefore aims to expand orders for BCP (business continuity planning) services and IoT-related support centres by using 5 locations.」

    The company states that it is increasing seating capacity at its existing call centres in Tokyo, Osaka and Fukuoka, indicating concrete progress toward expanding the operating scale of its existing locations.
  4. FY2019-Q1AdvancedAnnual report

    「As a new initiative, the company opened a call centre in December 2017 in Kitakyushu, in an area adjacent to commercial facilities and residential neighbourhoods where many homemakers are likely to gather, unlike its previous locations near railway stations and in office districts. Approximately 1 year after opening, activity levels and the number of registered staff have been progressing steadily, and the company will continue to offer solutions suited to diverse working styles by opening distinctive call centres tailored to individual lifestyles.」

    The company reports that approximately 1 year after opening the Kitakyushu location, activity levels and the number of registered staff had progressed steadily. It continues to pursue a policy of opening call centres tailored to individual lifestyles.
  5. FY2018RestatedAnnual report

    「By opening distinctive call centres tailored to individual lifestyles, the company will continue to offer solutions suited to increasingly diverse working styles.」

    The company continues to pursue a policy of offering distinctive call centres suited to individual lifestyles and increasingly diverse working styles.
  6. FY2018-Q3RestatedAnnual report

    「By opening distinctive call centres tailored to individual lifestyles, the company will continue to offer solutions suited to increasingly diverse working styles.」

    The company continues to pursue a policy of offering distinctive call centres suited to individual lifestyles and increasingly diverse working styles.
  7. FY2018-Q2RestatedAnnual report

    「By opening distinctive call centres tailored to individual lifestyles, the company will continue to offer solutions suited to increasingly diverse working styles.」

    The company continues to pursue a policy of offering distinctive call centres suited to individual lifestyles and increasingly diverse working styles.
  8. FY2018-Q1First statedAnnual report

    「In December 2017, we opened a new call center in Kitakyushu in an area adjacent to shopping centers and residential neighborhoods where many homemakers are likely to gather, rather than in the station-front or office-district locations used previously. By opening distinctive call centers tailored to individual lifestyles, we will continue to offer proposals suited to increasingly diverse working styles.」

    For the first time, describes opening a new site near shopping and residential areas in Kitakyushu and developing call centers suited to individual lifestyles and diverse working styles.
Moved together

"Higher coworking-space revenue and segment profit" moved the same way as this thread, in the same document, in 3 of its 8 moves.

333332★123456
  1. ★This thread
  2. 1Higher coworking-space revenue and segment profit3×
  3. 2Expanding the number of companies using the serviced-office business3×
  4. 3Higher revenue and profit in the BPO business3×
  5. 4Front-loaded costs associated with opening new offices3×
  6. 5Expanding the business through IoT and ESCO capital-investment projects from non-carrier customers3×
  7. 6Resolution to issue stock options for directors and employees2×

★ is this thread; numbers match the list above. The number on a line is how many documents both moved the same way in; lines between the other threads count the documents they moved together in too. Threads that move together often sit closer.

When this could move next
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Opening distinctive call centers to accommodate diverse working styles | GiG Works Inc. (2375) | Komori