Creating New Demand Through Store Expansion and New Services

「For promotional activities, we worked to strengthen sales of value-added products such as mothproofing treatment and deluxe finishing in line with the spring change-of-season season.」

「For promotional activities, we worked to strengthen sales of value-added products such as mothproofing treatment and deluxe finishing in line with the spring change-of-season season.」

「As a new product, we began offering the “Down Comforter Refurbishment” service on 1 May 2025. The service directly washes the down inside a comforter, adds down to increase its volume, and replaces the fabric to restore it to a like-new condition. The result is a clean appearance and a soft, fluffy interior. It is a new service that refurbishes customers’ valuable down comforters at low cost while contributing to resource recycling and environmental conservation. We will work to strengthen sales of the service going forward.」

「As a new product, we began offering the “Down Comforter Refurbishment” service on 1 May 2025. The service directly washes the down inside a comforter, adds down to increase its volume, and replaces the fabric to restore it to a like-new condition. The result is a clean appearance and a soft, fluffy interior. It is a new service that refurbishes customers’ valuable down comforters at low cost while contributing to resource recycling and environmental conservation. We will work to strengthen sales of the service going forward.」

「In sales, we worked to strengthen sales and increase the number of premium members by offering seasonal services and conducting new membership campaigns.」

「As a new service, we began operating a “24-hour drop-off and collection machine (robot)” on 1 April 2024. The service allows customers to drop off and collect garments for cleaning outside store hours, including on store holidays and during nighttime and early-morning hours. Going forward, we will work to improve utilization rates and the app registration rate.」

「In promotional activities, we worked to strengthen sales by offering seasonal services and promoting value-added products and sneaker cleaning.」

「Promotional activities included providing services timed to the spring clothing-change season, and we worked to strengthen sales.」

「Promotional activities included providing services timed to the spring clothing-change season, and we worked to strengthen sales.」

「Promotional activities included providing services timed to the spring clothing-change season, and we worked to strengthen sales.」

「Amid this management environment, we systematically conducted promotional activities to increase the number of premium members and expand demand. Specifically, we promoted the use of the all-you-can-fill clothing service “Manpuku-bukuro Service” and service tickets. We also strengthened sales of “Clothing Alterations” and “Sneaker Cleaning,” and began selling water-repellent treatment for Sneaker Cleaning in July.」

「In addition, we launched the online home-delivery cleaning service “Clap” as a new business in April, offering home-delivery cleaning available from a single item and a pack-based cleaning service with storage, initially limited to Tokyo's 23 wards. From October, we expanded the service area to cities in the Tokyo metropolitan area, parts of Kanagawa Prefecture and parts of Chiba Prefecture.」

「We also worked to strengthen sales of “Clothing Alterations” and “Sneaker Cleaning.” For Sneaker Cleaning, sales of water-repellent treatment began in July, and a “Water-Repellent Treatment Campaign” was held in August.」

「Amid this management environment, as we entered the peak season for the spring clothing change, we systematically conducted promotional activities to increase the number of premium members and expand demand. Specifically, we promoted the use of the all-you-can-fill clothing service “Manpuku-bukuro Service” and service tickets. “Manpuku-bukuro Service” in particular has been very well received by customers. We also worked to strengthen sales of “Clothing Alterations” and “Sneaker Cleaning.”」

「In sales activities, we systematically conducted promotional activities to increase store traffic. In May and October, we offered the all-you-can-fill Sneaker Cleaning service, and in November we held the all-you-can-fill clothing event “Manpuku-bukuro Service.”」

「In sales activities, we systematically conducted promotional activities to increase store traffic. In May and October, we offered the all-you-can-fill Sneaker Cleaning service, and in November we held the all-you-can-fill clothing event “Manpuku-bukuro Service.”」

「In sales activities, we systematically conducted promotional activities to increase the number of premium members and expand demand. In May, we offered an all-you-can-fill Sneaker Cleaning service and worked to further promote Sneaker Cleaning and strengthen sales.」

「In sales activities, we systematically conducted promotional activities to increase the number of premium members and expand demand. In May, we offered an all-you-can-fill Sneaker Cleaning service and worked to further promote Sneaker Cleaning and strengthen sales.」

「In sales activities, we are adding dedicated washing and drying machines for “Sneaker Cleaning” and progressively installing dedicated sneaker shelving at stores, while promoting the ability to provide customers with a clean finish at a low price and working to strengthen sales. In addition, from November we launched the home-delivery cleaning service “PORTERS” (ポーターズ) in the Hiroshima city area.」

「In sales activities, we are adding dedicated washing and drying machines for “Sneaker Cleaning” and progressively installing dedicated sneaker shelving at stores, while promoting the ability to provide customers with a clean finish at a low price and working to strengthen sales. In addition, from July we conducted promotions using a company-wide standardized color flyer and a “New Membership Campaign” for premium members, working to expand demand and increase the number of premium members.」

「In sales activities, we will add dedicated washing and drying machines for “Sneaker Cleaning” and progressively install dedicated sneaker shelving at stores, while promoting the ability to provide customers with a clean finish at a low price and working to strengthen sales.」

「From the beginning of the year through the end of January, we held a lucky-bag sale simultaneously at all stores, which was well received by customers.」

「In sales activities, we launched “Sneaker Cleaning” as a new product on 1 March 2019 and installed dedicated washing and drying machines at major plants nationwide.」

「In sales activities, we launched “Sneaker Cleaning” as a new product on 1 March 2019, equipped major plants nationwide with dedicated sneaker washing and drying machines, and made the service available at all stores. We also conducted a customer gift campaign to promote sales of “Sneaker Cleaning” and value-added products such as “Deluxe Finishing” and “Mothproofing,” and worked to expand sales.」

「In sales activities, we launched the “Sneaker Cleaning” service on 1 March 2019. We will firmly promote the quality and service of our distinctive “Sneaker Cleaning” offering and work to make it one of our representative products. In addition, we conducted a customer gift campaign to promote sales of “Sneaker Cleaning” and value-added products such as “Deluxe Finishing” and “Mothproofing,” and worked to expand sales.」

「In sales activities, through the “Spring Gift Campaign” timed to the clothing-change season and a campaign commemorating “Ozone & Aqua / Dry,” our original washing service, exceeding 100 million items sold, we worked to expand sales of value-added products and increase the number of premium members.」

「In sales activities, to commemorate cumulative sales of our flagship product “Ozone & Aqua / Dry” exceeding 100 million items, we conducted a thank-you campaign from 20 September through 31 October. From the beginning of the fiscal year, we also conducted the “Spring Gift Campaign” and “New Membership Campaign” timed to the spring clothing-change season, and held a “Night Sale” in July and August as an event for customers to enjoy, working to increase the number of premium members and strengthen promotional activities.」

「In sales activities, we conducted the “Spring Gift Campaign” and “New Membership Campaign” during the spring clothing-change season, and held a “Night Sale” in July and August as an event for customers to enjoy, working to increase the number of premium members and strengthen promotional activities.」

「In sales activities, we conducted a “Spring Gift Campaign” timed to the spring clothing-change season and, together with the “New Membership Campaign,” worked to expand demand and increase the number of premium members.」

「In sales activities, we conducted a “Spring Gift Campaign” during the spring clothing-change season and a “New Membership Campaign” in autumn, and worked to expand sales of our value-added products, including “Ozone & Aqua / Dry,” and increase the number of premium members.」

「In sales activities, we conducted a “Spring Gift Campaign” timed to the spring clothing-change season and worked to expand sales of our value-added products, including “Ozone & Aqua / Dry,” and increase the number of premium members.」

「In sales activities, we conducted a “Spring Gift Campaign” timed to the spring clothing-change season and worked to expand sales of our value-added products, including “Ozone & Aqua / Dry,” and increase the number of premium members.」

「In sales activities, as a promotion timed to the spring clothing-change season, we conducted a “Spring Gift Campaign” and worked to increase the number of premium members and expand demand.」

「In sales activities, we conducted promotional activities in collaboration with the popular character “Yo-kai Watch” during the spring clothing-change season, and ran a “New Membership Campaign” during the busy autumn season, working to increase the number of members and expand demand.」

「As promotional activities, we conducted a tie-in campaign with the hugely popular character “Yo-kai Watch” from April through June during the spring clothing-change season, and ran a “New Membership Campaign” during the autumn clothing-change season, working to increase the number of premium members and expand demand.」

「During the spring clothing-change season, we conducted a tie-in campaign with the hugely popular character “Yo-kai Watch” from April through June as a promotional activity, and ran a gift campaign that families could enjoy together, for both adults and children.」

「In sales activities, as a promotion timed to the spring clothing-change season, we conducted a tie-in campaign with the hugely popular character “Yo-kai Watch” and ran a gift campaign that families could enjoy together, for both adults and children.」