Leakage of Personal and Customer Information
First written in FY2017. 6 of 8 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
19 other companies' latest entry also says "Mitigated".
- FY2025MitigatedAnnual report
「The Group also recognizes that the use of generative AI is important for improving operational efficiency and creating value. At the same time, it considers appropriate risk management essential when using generative AI, and has established an internal usage policy while working to promote appropriate use through communication and awareness activities for all employees.」
The Group has disclosed the establishment of an internal usage policy and communication and awareness activities for all employees as new management measures addressing information security and information leakage risks associated with the use of generative AI. - FY2024RestatedAnnual report
「In the course of its business, the Group handles a large amount of customer information, product development information and other data. Regarding information security management, in addition to enhancing physical security, the Group is systematically and continuously implementing and maintaining measures including security policies and employee training on its code of conduct.」
The Group has reaffirmed the risks of leakage of customer and product development information and information system outages, as well as management through physical controls, policies and employee training. - FY2023RestatedAnnual report
「However, if an information system outage or external leakage of confidential information, such as customer or product development information, were to occur for any reason, the Group's credibility and corporate image could suffer, potentially affecting its operating performance and financial condition.」
The Group has reaffirmed the potential for information system outages and leakage of customer and product development information to reduce its credibility and affect operating performance and financial condition. - FY2022RestatedAnnual report
「If personal information were to leak, the Group could face claims for damages, suffer a loss of public trust, and experience a significant impact on its business activities, operating results and financial condition.」
The Group has reiterated the potential for personal information leakage to result in claims for damages, reduced credibility and an impact on operating performance. - FY2021RestatedAnnual report
「In the course of its business, the Group handles a large amount of customer information, product development information and other data. Regarding information security management, in addition to enhancing physical security, the Group is systematically and continuously implementing and maintaining measures including security policies and employee training on its code of conduct.」
The Group has reaffirmed the risks of leakage of personal, customer and product development information and the management of those risks through physical controls, policies and employee training. - FY2020RestatedAnnual report
「In the course of its business, the Group handles a large amount of customer information, product development information and other data. Regarding information security management, in addition to enhancing physical security, the Group is systematically and continuously implementing and maintaining measures including security policies and employee training on its code of conduct.」
The Group has reaffirmed the risks of leakage of personal, customer and product development information and information system outages, as well as management measures including physical controls and training. - FY2019RestatedAnnual report
「If personal information were to be leaked, the Group could face claims for damages and a decline in its social credibility, which could have a significant impact on its business activities.」
The Group has reiterated the potential for personal information leakage to reduce its credibility, lead to claims for damages and affect operating performance. - FY2017First statedAnnual report
「If personal information were to leak, the Group could face claims for damages, suffer a loss of public trust, and experience a significant impact on its business activities, operating results and financial condition.」
The Group is implementing measures including appointing a person responsible for managing personal information, maintaining a PrivacyMark certification, strengthening physical security, and providing security training, while disclosing the potential impact of information leakage.