Measures to restore trust through investigations, remedial work and recurrence prevention
First written in FY2016. 11 of 15 entries say "Advanced", first in FY2016. Latest entry: FY2025.
2 other companies' latest entry also says "Advanced".
- FY2025AdvancedAnnual report
「The Company and Shinko Construction are steadily implementing measures to prevent recurrence, and the Company is also strengthening its monitoring of the governance of its other consolidated subsidiaries.」
The company has moved into the stage of implementing measures to prevent recurrence concerning misconduct at Shinko Construction and strengthening governance and monitoring for its other consolidated subsidiaries. - FY2024-Q3AdvancedAnnual report
「On 3 October 2023, we announced the “Notice Regarding Misconduct by an Employee of a Consolidated Subsidiary.” The company’s internal investigation committee, chaired by an external attorney, investigated the facts surrounding the misconduct, and on 21 December of the same year received the committee’s final investigation report, including recommendations for measures to prevent recurrence. Going forward, we will take the occurrence of this misconduct seriously and implement measures to prevent recurrence.」
An internal investigative committee chaired by an external attorney submitted its final report, including recommendations for measures to prevent recurrence, concerning misconduct by an employee of a consolidated subsidiary. The company states that it will now move into the implementation stage for those measures. - FY2021AdvancedAnnual report
「In addition, although the work to repair defects in the ground improvement work has been completed, we aim to become a sustainably growing company capable of meeting the expectations of stakeholders and society by continually working to improve employees’ compliance awareness and fostering a culture of integrity to prevent recurrence.」
Concrete progress was shown through completion of the remedial work for defects. Prevention of recurrence, raising compliance awareness and fostering a sound corporate culture continue, so the overall response is not considered complete. - FY2021-Q3AdvancedAnnual report
「With regard to remedial work for defects arising from defective work and related issues in ground-improvement projects, construction has been completed and the works have been handed over for all projects. At some airports, post-construction monitoring is being conducted, and it has been confirmed that there are no impediments to operation. We will work to restore trust by continuing to implement initiatives to prevent recurrence.」
Concrete progress was shown through completion and handover of all remedial work for defects. Post-construction monitoring and prevention of recurrence continue, so the overall response is not considered complete. - FY2021-Q2RestatedAnnual report
「In addition, the work to repair defects in the ground improvement work is progressing steadily. We will devote every effort to completing this work as soon as possible and fulfilling our responsibilities as the contractor, while continuing to implement measures to prevent recurrence and thereby work to restore trust.」
Progress on remedial work for defects, fulfillment of the contractor’s responsibilities and continued prevention of recurrence are restated under the same policy as in the previous quarter. - FY2021-Q1RestatedAnnual report
「In addition, the work to repair defects in the ground improvement work is progressing steadily. We will devote every effort to completing this work as soon as possible and fulfilling our responsibilities as the contractor, while continuing to implement measures to prevent recurrence and thereby work to restore trust.」
Continued completion of remedial work for defects and prevention of recurrence are indicated, but no new completion results or specific stage of achievement is described. - FY2020-Q3AdvancedAnnual report
「Remedial work other than at Fukuoka Airport has been completed. We are mobilizing all available resources to complete the remedial work at Fukuoka Airport promptly and reliably. By thoroughly pursuing initiatives to prevent recurrence, we will work to restore trust and aim to become a sustainably growing company that can meet the expectations of customers and society.」
For remedial work, projects other than the Fukuoka Airport project have been completed, and the company has moved on to completing the Fukuoka Airport project and thoroughly implementing measures to prevent recurrence. - FY2019AdvancedAnnual report
「With regard to defective work and related issues in ground-improvement projects, we will devote our full efforts to steadily completing, as soon as possible, the remedial work for defects ordered to us and fulfilling our responsibilities as the contractor, while preventing recurrence by continuously improving employees’ compliance awareness and internal controls.」
In addition to continuing measures to prevent recurrence, the company explicitly identified completing the ordered remedial work for defects as a key initiative. - FY2018-Q3RestatedAnnual report
「These causes resulted from inadequate compliance and internal controls. We sincerely regret this and are working on measures to prevent recurrence with the aim of becoming a “new Toa Corporation that earns customers’ trust through technology and quality.”」
The causes of the misconduct are identified as inadequate compliance and internal controls, and efforts to prevent recurrence continue. No new plan or achievement is described. - FY2018-Q2AdvancedAnnual report
「Head of Administration Division; overall supervision of the Corporate Planning Department, CSR Promotion Department, Internal Audit Office and Recurrence Prevention Department」
Overall supervision of the Recurrence Prevention Department was added to the allocation of executive responsibilities, clarifying the organizational responsibility structure for addressing recurrence prevention. - FY2018-Q1RestatedAnnual report
「We will steadily advance measures to prevent recurrence.」
Continued implementation of measures to prevent recurrence is indicated, but no specific progress, such as a new plan, results or target completion date, is described. - FY2017-Q3AdvancedAnnual report
「We sincerely regret the defective construction and false reporting relating to ground-improvement works and, taking external opinions into account, formulated and announced an implementation plan for measures to prevent recurrence on 28 October 2016. In accordance with this plan, we are proceeding with the formulation and implementation of measures to prevent recurrence and are devoting every effort to rebuilding our framework and reforming employees’ awareness.」
The Implementation Plan for Measures to Prevent Recurrence was announced on 28 October 2016, and the company has moved into the stage of implementing measures to prevent recurrence, rebuilding its structure and reforming awareness based on the plan. - FY2017-Q2AdvancedAnnual report
「We sincerely regret the defective work and false reporting issues concerning ground-improvement projects and, based also on external opinions, have formulated an “Implementation Plan for Measures to Prevent Recurrence” so that such issues will never arise again. Going forward, we will devote our full efforts to rebuilding our management structure and preventing recurrence in accordance with this plan.」
The company has moved from the stage of listing measures to prevent recurrence to formulating an “Implementation Plan for Measures to Prevent Recurrence” based on external opinions and implementing measures under that plan. - FY2017-Q1AdvancedAnnual report
「Going forward, we will take the recommendations of this investigation committee and the expert committee of the Ministry of Land, Infrastructure, Transport and Tourism seriously, reflect deeply on what occurred, and devote every effort to rebuilding our management structure and preventing recurrence so that such an issue never happens again.」
A report on the investigative committee’s investigation into the causes and its measures to prevent recurrence was submitted to the Ministry of Land, Infrastructure, Transport and Tourism, and the company has moved into the implementation stage of rebuilding its management structure and preventing recurrence based on the recommendations of the panel of experts. - FY2016AdvancedAnnual report
「Under the guidance of the Ministry of Land, Infrastructure, Transport and Tourism, we will conduct an investigation through an investigative committee, identify the causes of this matter and formulate measures to prevent recurrence in preparation for carrying out remedial work, and as one company we will work to regain the trust we have lost.」
Concrete measures are under way, including establishing an investigative committee, identifying the causes, carrying out remedial work and formulating measures to prevent recurrence.