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Information Strategy and Technology (155A) · FactFirst stated

Achieving a customer transaction retention rate of approximately 95%

First written in FY2025. . Latest entry: FY2025.

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  1. FY2025First statedAnnual report

    「This deep involvement has helped build strong relationships of trust with customers, resulting in an exceptionally high transaction retention rate of approximately 95%.」

    Against a background of direct dialogue with customers’ business divisions and identification of latent needs, the company disclosed a customer transaction retention rate of approximately 95% as a standalone performance figure for the first time.
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Achieving a customer transaction retention rate of approximately 95% | Information Strategy and Technology Co.,Ltd. (155A) | Komori