Consistent quality through a nationwide service network and technical training
First written in FY2018. 4 of 8 entries say "Softened", first in FY2019. Latest entry: FY2025.
No other company in this theme has enough history to compare yet.
- FY2025SoftenedAnnual report
「We have established a service network covering 49 locations nationwide (as of 30 September 2025), and have developed technical training programs, including manuals and other materials, e-learning materials, and training curricula, to provide consistent service quality nationwide.」
The service network changed from 52 locations in the previous fiscal year to 49. The system for maintaining consistent quality through technical training continues. - FY2024AdvancedAnnual report
「We have established a service network covering 52 locations nationwide (as of 30 September 2024), and have developed technical training programs, including manuals and other materials, e-learning materials, and training curricula, to provide consistent service quality nationwide.」
The service network expanded from 50 locations in the previous fiscal year to 52 locations. The policy of maintaining consistent quality nationwide through the technical training program also continues. - FY2023AdvancedAnnual report
「We have established a service network covering 50 locations nationwide (as of 30 September 2023), and have developed technical training programs, including manuals and other materials, e-learning materials, and training curricula, to provide consistent service quality nationwide.」
The service network increased from 49 locations in FY2022 to 50 locations. The system for maintaining consistent quality nationwide through technical training also continues. - FY2022SoftenedAnnual report
「We have established a service network covering 49 locations nationwide (as of 30 September 2022), and have developed technical training programs, including manuals and other materials, e-learning materials, and training curricula, to provide consistent service quality nationwide.」
The number of service network locations changed from 54 in the previous full-year disclosure to 49. The system for maintaining consistent quality through technical training continues. - FY2021SoftenedAnnual report
「We have established a service network covering 54 locations nationwide (as of 30 September 2021), and have developed technical training programs, including manuals and other materials, e-learning materials, and training curricula, to provide consistent service quality nationwide.」
The service network changed from 35 cities and 57 locations in the previous disclosure to 54 locations nationwide. The system for maintaining consistent quality through technical training continues. - FY2020AdvancedAnnual report
「We have established a service network covering 35 cities and 57 locations nationwide (as of 30 September 2020), and have developed technical training programs, including manuals and other materials, e-learning materials, and training curricula, to provide consistent service quality nationwide.」
The service network changed from 35 cities and 56 locations in the previous disclosure to 57 locations. The technical training program continues, and a separate plan for technical training center facilities scheduled for completion in September 2021 has also been presented. - FY2019SoftenedAnnual report
「We have established a service network covering 35 cities and 56 locations nationwide (as of 30 September 2019), together with a technical training program to provide consistent service quality nationwide.」
The nationwide service network changed from 35 cities and 58 locations in the previous disclosure to 56 locations, while the policy of maintaining consistent quality through technical training continues. - FY2018First statedAnnual report
「We have established a service network covering 35 cities and 58 locations nationwide (as of 30 September 2018), and have developed technical training programs, including manuals and other materials, e-learning materials, and training curricula, to provide consistent service quality nationwide.」
This shows a service network covering 35 cities and 58 locations, together with a system for standardizing quality through manuals, e-learning, and training curricula.