ONE-WAYOngoing theme · still written in the latest filings
Contract Cancellations and Customer Spillover from BPO Problems and Reputational Damage
The risk that major problems or complaints in BPO operations, leading to loss of trust and reputational damage, will result in contract cancellations with customers and spill over to other customers.
Companies1How many companies write about this.
Threads1One company can carry more than one thread here.