ONE-WAYOngoing theme · still written in the latest filings
Dependence on Outsourced Call Centers and Business Continuity Burden When Contracts End
The Company outsources high-volume outbound calling to multiple external call centers. When an outsourcing contract ends or the provider is changed, the increased handover burden may disrupt business continuity.
Companies1How many companies write about this.
Threads1One company can carry more than one thread here.