広島電鉄 announced that unauthorized access to 発車オーライネット, which handles highway bus reservations and ticket sales, may have resulted in the leakage of information relating to 44 reservation holders, covering a total of 59 records.
According to 広島電鉄, the potentially leaked information consists of reservation data from 発車オーライネット and may include reservation holder names. The reported scope is 59 records relating to 44 reservation holders, while the cause and extent of the incident remain under investigation.
発車オーライネット is a service provided by Kobo, based in Kawaguchi, Saitama Prefecture, and handles highway bus reservations and ticket sales in one platform. Attention is focused on the scope of the unauthorized access, data-handling policies and measures to prevent recurrence.
While a potential information leak has been identified, 広島電鉄 has indicated that it will strengthen procedures for contacting relevant parties and verifying identities. Preventing further damage and recurrence will be a focus of its future response.