Pasona HR Solution conducted a survey on the success and retention of foreign-national employees. The perception gap between companies and foreign-national employees highlighted the key support considered necessary for long-term employment.
The survey reported that the most commonly cited challenge for companies was communication at 46%, followed by cross-cultural adaptation at 36%.
The leading types of support that foreign-national employees considered necessary for long-term employment were a mentoring program at 22% and cross-cultural understanding at 20%.
The most common workplace difficulty for foreign-national employees was acquiring job knowledge and skills, cited by 19%.
Foreign-national employees who took Japanese-language lessons tended to report higher workplace satisfaction. The support cited as necessary for long-term employment included a mentoring program at 22%, cross-cultural understanding at 20%, and clarification of evaluation criteria at 19%.