After receiving an award for its product safety measures, CHIYODA CO.,LTD. announced ongoing initiatives, including enhanced quality analysis and the promotion of safety throughout the supply chain. The award was the 6th Director-General for Commerce, Distribution and Industrial Safety Policy Award, in the Large Enterprise Retail Sales Operators category for FY2012.
CHIYODA CO.,LTD. states that it received the Director-General for Commerce, Distribution and Industrial Safety Policy Award in the Large Enterprise Retail Sales Operators category as part of the 6th awards for FY2012, and explains that it continues its product safety initiatives. The award program set out a policy aimed at developing safe and reliable products and achieving a sustainable society.
For defect analysis supporting quality improvement, the company explains that it identifies the source of product defects and feeds back the causes to manufacturers and wholesalers, thereby contributing to quality improvement. This is expected to strengthen quality control and efforts to prevent accidents.
To promote product safety across the footwear industry, the company shares information at quality and safety improvement meetings it hosts, with the aim of raising safety standards throughout the supply chain, including retailers, trading companies, manufacturers and material manufacturers.
As part of its efforts to apply learning to customer service, the company explains that all sales staff continually acquire safety knowledge through an online learning site and apply what they learn to customer service and the dissemination of information on the sales floor.