Matsuya Foods Holdings suspended its official app and official website after detecting unauthorized external access at around 21:00 on the night of the 28th. Functions including the bento reservation service Matsuben Net and mobile ordering are unavailable, and the company announced that the resumption date has not yet been determined.
Matsuya Foods Holdings, which operates the gyudon chain Matsuya, announced that it had suspended its official app and official website after detecting unauthorized external access at around 21:00 on the night of the 28th. There is no outlook for resumption at present.
The affected functions are the in-app bento reservation service Matsuben Net and mobile ordering, which remain unavailable. The timing for resuming services overall, including the official website, has not been determined.
The company is investigating the cause and confirming the extent of the damage, including whether any information was leaked as a result of the unauthorized access. Further disclosure of the investigation’s progress is awaited.