E-Guardian will launch the beta version of Data Breach Response Support Intelligence, an AI-powered service that integrates data breach response with case studies from other companies and social media reactions. The service will be available free of charge for 3 months to the first 5 companies.
Comprehensive cybersecurity company E-Guardian will launch the beta version of Data Breach Response Support Intelligence, an AI-powered solution that enables companies to centrally manage external communications, including disclosures, notifications and compensation, as well as social media sentiment, questions and concerns when a data breach occurs. The service is aimed at public relations, crisis management and customer support departments, and will be available free of charge for 3 months to the first 5 companies. The launch date is 10 November 2026.
The solution offers features including AI review of public statements and FAQs, social media monitoring, and support for monitoring impersonation and phishing and requesting the removal of such content. Before an incident occurs, it is designed to help companies learn from other companies’ cases and prepare the information they will need to explain. After an incident, it helps them understand public reactions and improve follow-up reports and FAQs.
Against the backdrop of data published by the Personal Information Protection Commission, breaches caused by unauthorized access are increasing in both the number of incidents and the number of affected individuals, and companies are required to handle disclosures, notifications and inquiries in parallel. E-Guardian will draw on more than 25 years of experience in post monitoring and expertise in AI technology to provide information that can help improve external communications.