Against the backdrop of Amazon’s initiatives, reforms to communication between managers and subordinates are being discussed. It is suggested that management may shift from training centered on after-work drinking sessions to support that is clearly articulated.
Regarding Amazon’s approach to talent development, a direction is being presented that moves away from the traditional “learn by watching” style of training and places greater emphasis on one-on-one dialogue and sharing the context behind work. The practice of incorporating drinking sessions into workplace communication is also being questioned, and views are presented that support a shift toward support that can be replicated during working hours.
The article says that communication skills and an understanding of medium- to long-term strategy are essential to improving organizational productivity, and stresses the importance of managers clearly communicating their policies to subordinates. It points to the need for a talent development system that does not depend on personal compatibility or a manager’s personality by eliminating reliance on drinking sessions as a setting for communication.
It also notes that, in sales organizations at Japanese companies with outdated cultures, management that pressures subordinates is often valued, and calls for a shift toward management methods that harness ownership. This is said to make diverse forms of support important for maximizing employees’ potential.
Looking back at the custom of inviting colleagues out for drinks during the Heisei era, the article concludes that working styles today reflect diverse values and that training methods centered on winning approval should give way to verbalized guidance and support provided as part of day-to-day work.