An overview of a presentation focused on changes in frontline employee behaviour achieved by the Human Resources Development Department of Nissin Foods Holdings, explaining specific measures from training design through follow-up and effectiveness measurement, as well as how to deliver them to frontline employees.
As part of an interview with speakers at HR Conference 2026 - Autumn -, hosted by 日本の人事部, the interview will introduce the before-and-after changes in the workplace achieved by the Human Resources Development Department of Nissin Foods Holdings, together with practical approaches to training design focused on engaging with frontline employees. The presentation will explain a series of measures, from the design stage through training, follow-up and effectiveness measurement, alongside changes and results in the workplace.
The issue being addressed is not the substance of the initiative but how it reaches frontline employees. The presentation will give a concrete explanation of efforts to have external partners work with human resources to consider how to engage with the workplace, rather than limiting them to implementing initiatives. It will provide an opportunity to consider the division of roles and methods of collaboration needed to create mechanisms that reach frontline employees, as well as how the Nissin Foods Holdings case can be applied within participants’ own companies.
As a key point of the presentation, the speakers will emphasise the perspective of engaging with frontline employees, which is difficult for human resources departments to achieve on their own, and will give concrete examples of how to use external partners’ capabilities and design the way they are involved. They also plan to discuss the relationship between human resources and external partners that emerged from this initiative and how their collaboration can maximise effectiveness.
In discussing their goals for the presentation, the speakers convey the message that involving frontline employees and creating the right environment are important to promoting change in the workplace, and that they want the 50-minute presentation to be an opportunity for participants to think about these issues together.