Major Microsoft 365 outage: email service Outlook and AI service Copilot unavailable, restoration timing undetermined

The major Microsoft 365 outage has left Outlook's email functions and AI services such as Copilot unavailable worldwide, with the restoration timetable undetermined.

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The story

A major outage has occurred in Microsoft's cloud service Microsoft 365, with problems including email connectivity failures being reported.

Email functions such as Outlook have been affected worldwide, including in Japan, and AI services including Copilot also appear to be unavailable.

No official restoration timetable has been provided, and the restoration outlook remains undetermined.

At a glance

Scope of the outageThe major Microsoft 365 outage has made email functions, including Outlook, unavailable.

Restoration outlookThe restoration outlook remains undetermined, and no restoration timetable has been announced.

Geographic scope of impactImpacts have been reported worldwide, including in Japan.

Affected servicesServices including Copilot have also been affected, in addition to Outlook.

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