Japan Airlines has seen 4 alcohol-related incidents involving mainly pilots and cabin crew over the past 2 years. The article points to a siloed corporate culture lacking a sense of urgency as a factor behind the recurrence.
Japan Airlines has experienced 4 alcohol-related incidents involving crew members over the past 2 years. According to media reports, inadequate alcohol-consumption controls and irregular work conditions have been cited as contributing factors, highlighting the need to review employee health management and work-schedule controls. Details of the specific incidents and measures to prevent recurrence are provided in the main article.
The individuals concerned are primarily pilots and cabin crew, and the issues include alcohol consumption while on duty. Insufficient information-sharing within the organization and weaknesses in the supervisory structure have been identified, with closer coordination between frontline operations and management departments highlighted as a key challenge.
The underlying factors are said to include a siloed organizational culture and a weak sense of urgency. Strengthening coordination between departments and reforming the corporate culture are considered important to preventing recurrence. The article questions how the company should respond.