[2026 Survey of AI Use in Business Operations by Japanese Companies] 67.1% of Companies Use Generative AI, but Only 13.0% Can Track Employee-Initiated AI Use Across the Company, While 50.7% Have Not Prepared Their Internal Data

A 2026 survey found that 67.1% of companies use generative AI, but only 13.0% can track its use across the company, while 50.7% had not prepared their internal data. Mer supports the design and development of AI Operations.

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The story

According to the 2026 survey of AI use in business operations by Japanese companies, 67.1% of companies use generative AI, but only 13.0% can track AI use across the company. The survey covered companies with 100 or more employees.

In addition, 50.7% had not prepared their internal data, highlighting the possibility that delays in data preparation could affect AI operations. The survey was conducted to assess the current state of AI operations at companies.

Mer, which supports the design and development of AI Operations, described its efforts to promote the development of AI operating frameworks in the context of the survey.

At a glance

Generative AI Applications67.1% of companies said they use it

Cross-company tracking13.0% track AI use initiated by employees across the company

Data readiness50.7% have not prepared their internal data

Target companyCompanies with 100 or more employees

SourceMer supports AI Operations design

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