The Microsoft 365 outage remains without a clear recovery timeline, with numerous servers, including Outlook, continuing to be unexpectedly offline. The cause has not been disclosed, and measures such as restarting the servers are being taken.
An outage began in the enterprise cloud service Microsoft 365 in the early hours of the 13th Japan time, reportedly making connections to Outlook and other services unavailable. The outage is global in scale, and multiple servers have remained offline.
Microsoft said that numerous servers had unexpectedly gone offline, concentrating the load on the remaining servers. The impact could spread to all regions, regardless of location, and the company said recovery is expected to take time.
The company is reportedly taking every measure available, including restarting systems, to restore service, but the root cause has not been disclosed and there is still no clear timeline for recovery.
The company initially said that users in North and Central America were primarily affected, but has now announced that users in any region could be impacted.