Advanced Media,Inc.'s opportunity support solution AmiVoice SalesAgent has received an enhanced update, including more advanced opportunity analysis functions and newly added Salesforce integration.
AmiVoice SalesAgent, an opportunity support solution that uses AmiVoice AI voice recognition, generative AI and sentiment analysis, has been upgraded with enhanced functions and new integration capabilities.
The new opportunity analysis functions are intended to improve the accuracy of conversation analysis and support understanding of the status of opportunities, with the enhancements aimed at improving the quality of customer interactions.
The addition of Salesforce integration enables Salesforce data and AmiVoice SalesAgent's analysis results to be integrated and used together.
The update applies to the opportunity support solution, with the main enhancements involving stronger analysis and integration functions combining multiple AI technologies.