Introduces a feature in which Waseda University Professor Numagami Tsuyoshi (沼上幹) explains Hitachi, Ltd.'s sense of crisis from a management theory perspective. The first part examines the difficulty of sharing a sense of crisis in large corporations, starting with remarks by former chairman and president Kawamura Takashi (川村隆) and exploring themes including free riders, collective goods, organizational differentiation and KPIs.
Nikkei Business examines Hitachi's sense of crisis in a feature and explores why sharing a sense of crisis within a company is difficult through an in-depth management theory analysis.
The first part analyzes how a sense of crisis is communicated and shared within Hitachi's organization, using concepts including free riders, collective goods, organizational differentiation and KPIs, starting with former chairman and president Kawamura Takashi (川村隆)'s words: "It will get worse again."
The commentary appears as part of the feature "Hitachi's Sense of Crisis: The Tokunaga Approach, All-Out Physical AI Strategy" and forms part of a series exploring the intersection of management theory and business practice.