Direct Marketing MiX Inc. launched shiftel, an AI agent that handles inbound call-center operations end to end. The announcement was made at around 15:30 on 5 November 2026 and reports progress toward the start of operations.
Direct Marketing MiX Inc. [7354] announced the launch of shiftel, an AI agent that handles inbound call-center operations on an integrated basis. shiftel is designed to provide integrated support for inbound inquiries.
The Nikkei and PR TIMES press release are cited as supporting sources for this announcement. The announcement was made on 5 November 2026.