ナレッジワーク has begun R&D into an LLM specialized in sales, with the aim of improving the accuracy of its sales AI agent. The initiative seeks to build a foundation that addresses the needs of sales teams through future development.
ナレッジワーク announced that it has begun R&D into an industry-specific LLM for sales. The planned applications include customer support and sales meeting assistance, and the company intends to develop a foundation that helps address challenges in the field.
The initiative aims to improve the accuracy of the sales AI agent, including performance in areas such as natural-language interaction and the automation of proposal-related work. The company has indicated its intention to advance technology development that contributes to greater efficiency in sales operations.
The announcement does not specify a launch schedule or figures, but the company has adopted “LIFE WITH ENABLEMENT” as its mission and is pursuing initiatives including the enhancement of NLP for customer-support AI.