Japan System Techniques Co.,Ltd. surveyed 1,305 university students nationwide on the use of AI and digital tools and the provision of information by universities, finding that approximately 40% had experienced overlooking important notices or deadlines.
The survey found that 61.2% of students used their university portal to check information, while also highlighting challenges in delivering information, including important notifications getting buried. It pointed to the importance of systems that identify the information each student needs.
The most frequently cited inconvenience was “There are too many notifications, so important information gets buried,” at 27.2%, followed by “It is difficult to notice important notices and deadlines,” at 25.5%, and “It is difficult to tell which information is relevant to me,” at 23.4%.
The most anticipated form of digital support was “a system that delivers the information each student needs,” at 32.0%, followed by ease of use on smartphones and push notifications and reminders for important notices. Demand was high for information tailored to individual circumstances.
The survey also covered the use of generative AI and intentions to continue learning. Among respondents, 89.0% had used generative AI, of whom 86.3% found it useful; 69.7% believed they would need to reskill after entering the workforce, and 58.2% were interested in learning opportunities after graduation.