As the use of AI advances, the findings show that companies' trust in AI for security operations has not kept pace, highlighting a growing emphasis on working with specialists rather than relying solely on tool adoption.
As the use of AI advances globally, the rate of LLM adoption among companies is high, but AI remains at the center of security strategies at only a minority of companies. According to a survey conducted by Sapio Research and Arctic Wolf, 94% of companies overall have adopted LLMs, and the same percentage said AI capabilities influence their purchasing decisions, while only 14% place AI at the center of their security strategy. In addition, 53% of companies said they could entrust AI with the limited automated response of blocking malicious IP addresses.
In Japan, 89% allow the use of LLMs internally, but 75% said AI's ability to detect new threats will improve over the next 12 months, below the global average of 85%. To address the shortage of skilled personnel, approximately 23% of companies in Japan plan to strengthen partnerships with external specialists or enter into flat-rate contracts for incident response, a tendency that exceeds the global average. The survey was conducted from 1 April 2026 to 30 April 2026 among 1,350 decision-makers worldwide, including 75 respondents in Japan.
The focus on working with specialists is growing, and companies are being called on to secure partners that can provide ongoing support and a rapid response. In the future, combining AI with human expertise is expected to accelerate decision-making and strengthen organizational resilience.