バーチャレクス・ホールディングス has launched the beta voice version of CC-ExpAI. The company also disclosed that, following the chat beta released in May, it had obtained 2 patents for core technologies.
バーチャレクス・ホールディングス announced after the close of trading that it had launched the beta voice version of “CC-ExpAI,” a next-generation AI agent for contact centers. The voice version expands the product's capabilities following the chat beta already released by the company.
The company also disclosed that it had obtained patents for 2 core technologies of the AI agent at the same time as launching the voice beta. This indicates the possibility of strengthening voice-response functions and differentiating the technology.
The announcement was reported by 株探 as market news, and the company formally announced the launch of the voice beta.
The 株探 article reports the expansion of CC-ExpAI's voice capabilities and the patent acquisitions as facts.