日本ＰＣサービス announced that it will provide free data recovery for smartphones, tablets, computers, external storage devices and other equipment for people affected by the 2026 torrential-rain disasters, the Kumamoto Earthquake and other disasters. Applications will be accepted from 4 September 2026, and eligible areas and other details will be based on announcements by the Cabinet Office and official guidance.
日本ＰＣサービス株式会社 announced that it will provide free data recovery for digital devices as part of its support for disaster-affected areas. The service covers diagnosis of affected devices and data recovery work.
Applications will be accepted from 4 September 2026. Eligible devices include smartphones, tablets, computers and external storage devices. Return shipping and the cost of the storage destination for the recovered data will be borne by the user.
The areas eligible for free service are limited to areas covered by the Disaster Relief Act, and the eligible areas will be determined based on announcements by the Cabinet Office. The coverage may be expanded if additional areas become eligible.
After an application is submitted, the device will be sent by mail to a store designated by the company. A diagnosis will be conducted within approximately 3–7 business days of arrival, after which the company will advise whether recovery is possible and how long it will take. The recovered data will be saved to the designated storage device and returned.