“90% Standard Functionality” Was Supposed to Mean 90%, but It Became 10%? ITOKI on Its ERP Overhaul, from a Major Miscalculation to a Dramatic Turnaround

ITOKI CORPORATION initially planned to use standard features for 90% of its ERP modernization, but in reality it was able to use only around 10%, resulting in a major miscalculation. The article presents the full picture of the modernization, focusing on the subsequent changes and the overall picture.

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The story

This article examines the gap between ITOKI CORPORATION's initial expectations and reality in its ERP modernization. It focuses on the "defensive update" driven by maintenance deadlines and describes the decision-making process surrounding the modernization of its core systems.

The article organizes the facts around the extent to which the plan to use standard features fell short, with actual use remaining at around 10% against the expected 90%.

At a glance

Standard featuresThe ERP modernization was initially expected to use standard features for 90% of the system, but it is stated that the actual figure was only around 10%.

BackgroundThe update work driven by maintenance deadlines is positioned as the current focus, with the account describing a primarily defensive update.

Overall pictureThe article focuses on how the situation progressed to a dramatic turnaround after a major miscalculation.

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