A company survey of 300 people on personnel evaluations found that 43.0% were dissatisfied. Excessive subjectivity on the part of supervisors and unclear evaluation criteria were cited as sources of dissatisfaction. Clarifying evaluation criteria was the most commonly cited improvement, while the impact of satisfaction with evaluations on motivation at work was also highlighted.
労務SEARCH, operated by エフアンドエムネット株式会社, surveyed 300 regular employees working at companies about their understanding of personnel evaluation systems, satisfaction with them, sources of dissatisfaction and communication before and after evaluations. The survey was conducted from 24 July to 7 August 2026, and the results were published in a report on the survey.
The main findings showed that 43.0% in total were dissatisfied with their current personnel evaluations. The satisfied group accounted for 39.0%. Although the difference between the two groups was small, the results indicated issues with satisfaction levels. As many as 70.3% said that satisfaction with evaluations affected their motivation at work.
The most common source of dissatisfaction or questions was “excessive subjectivity on the part of supervisors,” at 42.7%, followed by “unclear evaluation criteria,” at 40.7%. Goals and evaluation criteria had been shared with only 32.3% of respondents, while just 26.7% had received specific feedback.
The most common improvement was “clarify the evaluation criteria,” at 58.7%, followed by “reduce variation among evaluators,” at 40.3%, and “provide more explanations of evaluation results,” at 39.3%. In light of these findings, human resources and labor personnel are being asked to review processes before and after evaluations.