PKSHA Technology has begun offering autonomous AI agents that run on the company's own servers and launched PKSHA Private AI Agents, a support offering intended for use in highly confidential operations involving personal information.
PKSHA Technology announced an on-premises service that provides comprehensive support for autonomous AI agents operated by companies in their own server environments. The service covers such elements as model selection, server construction and system design, helping user companies establish the infrastructure to operate AI internally.
The company developed the offering based not only on its research and development expertise but also on practical use cases, including call center systems for megabanks and inquiry chatbots for major insurance companies. The service is called PKSHA Private AI Agents and is intended to expand deployment in operations involving personal information, beyond software development alone.
Because the service operates in an on-premises environment, it may help reduce the risk of information leakage. Concerns have been raised about models based on cloud infrastructure, including where data is stored and whether input information is used for training. In response, the company emphasizes a design that keeps data entirely within the customer's own organization.
Going forward, the company is expected to expand its support offerings to meet the needs of actual customers while pursuing broader adoption in business areas that handle confidential information.