Salesforce explained its CRM platform and demonstrated the use of an integrated solution connecting AI agents through its new “Agentforce” layer.
Salesforce describes its business as a provider of customer relationship management (CRM) technology.
The new “Agentforce” layer provides capabilities for building and deploying AI agents for sales, service, marketing and commerce.
Agentforce works with the Salesforce platform to connect unified AI with customer data, aiming to provide an environment in which companies can use AI across their business functions.
Datablazer serves as a data-driven innovator, using the platform to promote insights and decision-making.