Zoho Japan held a briefing on the 6th to promote the integration of AI-powered IT operations and security operations, proposing improved visibility and stronger governance centred on ManageEngine.
Zoho Japan held a briefing on 6 November and explained that it is using AI with ManageEngine, an IT operations management and security platform, to protect corporate IT environments from four perspectives: visibility, operational efficiency, data management, and governance and access control.
The company offers Zoho and ManageEngine. Zoho has approximately 150 million users worldwide, while ManageEngine has been adopted by more than 280,000 organisations globally as a suite of management tools. Against this backdrop, the company advocated integrating IT operations and security operations through AI. Thangaraj (タンガラージ) stated that the scale of attacks is growing as AI advances, and presented data on the increase in weekly attacks and the proportion involving ransomware. The situation in Japan was explained with reference to information from the National Police Agency.
The company also highlighted the status of vulnerability response. It said that, with AI, the median period from disclosure to confirmation of exploitation had been shortened from 8.5 days to 5 days, while the period required to apply patches had lengthened from 32 days to 43 days. Thangaraj (タンガラージ) identified four challenges: visibility, operational efficiency, data management, and governance and access control.
To address these challenges, the company proposed combining ManageEngine products and functions. For visibility, it introduced threat response using Log360 and SIEM, Vulnerability Manager Plus for vulnerability management, and OpManager Plus for unified endpoint management. For operational efficiency, it described combining NetFlow Analyzer and Log360; for data management, combining unified endpoint management and SIEM with SecureAI; and for governance, combining SecureAI with PAM and IAM to implement least privilege and audit trails.
The company is developing Zoho AI-powered functions, extensible AI including external integrations, and Zia LLM as proprietary AI technologies. Zia LLM is available in three models with 1.3 billion, 2.6 billion and 7 billion parameters. The company also provides functions such as a Log360 alert-correlation analysis agent, which analyses data automatically across endpoint management, support and threat monitoring without training on customer data, as an enterprise-specific model.