According to a LevJob survey, concern over the Logistics 2030 Problem and anxiety about future delivery delays are rising, with measures such as pay increases and reducing redeliveries attracting attention. The survey covered 647 respondents, and charging for redelivery and measures to reduce drivers’ workload received support.
A survey conducted by a career-support service operated by LevJob revealed awareness and a sense of urgency regarding the “Logistics 2030 Problem,” against a backdrop of labor shortages in the logistics industry. A total of 54.8% of respondents said they were aware of it, comprising 13.8% who knew the details and 41.0% who knew the name.
Regarding an increase in delivery delays, more than 28.% of respondents said they were “very anxious” or “somewhat anxious,” and the results showed that more than 70% felt anxious. More than 90% had experienced redelivery, with the most common reason being that no delivery date and time had been specified.
More than half supported charging for redelivery, with “reducing the burden on drivers” the main reason for support. Measures to improve working conditions, including pay increases, reducing redeliveries, improving work styles and promoting the use of delivery lockers, were also considered important.
Other measures considered necessary to resolve issues in the logistics industry include expanding receiving infrastructure and using technologies such as AI and autonomous driving. LevJob identified expanding awareness and implementing specific measures as future challenges.