A sales management system provided by a Rakus subsidiary was accessed without authorization from outside the company, resulting in the leakage of subscriber information. The leaked data included billing email addresses and contract and payment histories, and the service has been suspended since the 21st.
Rakus announced that a sales management system provided by one of its subsidiaries had been accessed without authorization from outside the company, resulting in the leakage of subscriber information. The leaked information included company names, contact names, telephone numbers and email addresses, among other data.
The suspicious access involved the email distribution service ブラストメール, and the company explained that a third party had accessed the sales management system and removed data. Details of the intrusion route remain under investigation.
The service has been suspended since the 21st, and the resumption date has not been determined. The leaked information included billing email addresses and contract and payment histories, while the company said it does not hold credit card numbers.
Companies and organizations using ブラストメール are also believed to have been affected, and the International Horticultural Expo Association and JR Shikoku have disclosed the possibility that personal information was leaked.