Hapisumu Reform, a matching service for people seeking renovations and contractors, announced its 2026 category awards. ニッカホーム ranked No. 1 nationwide for number of contracts closed, and 17 companies nationwide received the outstanding customer service award.
Hapisumu Reform, a matching service for people seeking renovations and contractors, held the 2026 category awards under its Hapisumu Reform Activity Performance Awards, which recognize the annual performance of affiliated renovation companies. The awards covered two categories: contract volume ranking and companies recognized for outstanding customer service.
The contract volume ranking covered the period from 1 April 2025 to 31 March 2026, with awards presented to the top 10 companies nationwide and the top 3 companies in each prefecture. In the newly established renovation category, the top 3 companies in each prefecture were recognized based on the number of contracts worth ¥5 million or more.
A total of 17 affiliated companies with high customer satisfaction were eligible for the outstanding customer service award. The eligibility period was likewise from 1 April 2025 to 31 March 2026. Award recipients were required to meet the review criteria, including an average customer rating at or above the required level.
Among the results, ニッカホーム株式会社 ranked No. 1 in the contract volume ranking, and comments from other award recipients were also published. Comments from several outstanding customer service award recipients, including ハウスドクター株式会社, were featured, along with comments from Hapisumu Reform representatives.
Hapisumu Reform is expected to continue providing information on renovations and relocation and introducing reliable contractors, while providing information to support customers' decision-making.