In a special interview with Grand Central outside director Tamazuka Genichi (玉塚元一), the company discussed a policy of transforming sales organizations by combining AI with human capabilities and outlined the role of new sales consulting in driving the growth of Japanese companies. The interview also described prospects for business expansion centered on fundamental structural reform using AI and stronger sales capabilities.
Grand Central has published a special discussion introducing the background to the appointment of outside director Tamazuka Genichi (玉塚元一) and the company's growth strategy as a consulting company specializing in sales. The discussion positions sales as an engine of corporate growth and explains the application of the “threefold corporate rule,” centered on strengthening sales capabilities.
Tamazuka cited his agreement with the energy and speed of a startup, while recognizing sales as an indispensable function, as a reason for choosing Grand Central. Grand Central's business focuses not only on support at the sales frontline but also on developing personnel to improve organizational repeatability and strengthening governance.
The discussion also addressed changes in the organization's structure during the 2 years since his appointment, emphasizing the creation of a system that eliminates dependence on individuals and actively promotes new talent. The company presented a policy of continuously developing the next generation of professionals internally through optimization using AI and the application of best practices.
AI was described as more than a tool for improving operational efficiency, serving instead as a catalyst for fundamental organizational restructuring. The participants shared the view that organizations should be extensively redesigned by combining AI with advanced information gathering and behavioral analysis, with the aim of pursuing structural reform beyond existing limits.