SKILL BATON and EastBridge have entered into a strategic alliance to provide telecommunications services for foreign nationals. The alliance will promote connectivity from the first day in Japan and multilingual support, with the aim of reducing the burden on both companies and foreign nationals.
SKILL BATON, which provides education, recruitment and retention support for foreign workers, and EastBridge, which operates a mobile phone sales agency business, have entered into a strategic alliance. The alliance aims to provide integrated support, from consultations on telecommunications contracts before arrival in Japan and SIM collection at the airport to delivery and multilingual support after entry, creating an environment in which foreign nationals can start their lives in Japan with confidence while reducing the administrative burden on companies accepting them.
Key areas of cooperation include applications before arrival in Japan and SIM collection at the airport, delivery to the workplace or residence when collection at the airport is not possible, contract explanations in more than 70 languages, and the prevention of unnecessary contracts and billing disputes. This will help customers understand contract terms and reduce the burden on companies of accompanying them to mobile phone shops and providing interpretation support.
Looking ahead, the 2 companies stated that their shared goal is to expand nationwide the integrated provision of lifestyle infrastructure supporting both foreign nationals and Japanese companies. They aim to build a system providing consistent support from education before arrival in Japan through employment and workplace retention, creating a Japan where foreign workers can live with confidence and an environment in which companies can accept foreign workers with confidence.