The Financial Services Agency is considering conducting an on-site inspection of ソニー生命保険 under the Insurance Business Act. In connection with a case involving a former employee’s improper receipt of money from customers, the agency plans to investigate the situation at the sales level and the company’s corporate governance in detail.
The Financial Services Agency has disclosed that it is considering conducting an on-site inspection of ソニー生命保険 under the Insurance Business Act. After investigating the situation at the sales level and the company’s corporate governance in detail, the agency is expected to decide whether to impose an administrative sanction, such as an order to improve business operations.
In January this year, a case came to light in which a former employee took money from customers under the pretext of investments and diverted it for personal use. In May, it was revealed that 4 sales employees and others had received a total of approximately ¥120.3 million from 14 customers between 2011 and 2025. The company is currently investigating contracts covering approximately 2.8 million people.
In April, in connection with the issue at ソニー生命保険, the Financial Services Agency issued an order under the Insurance Business Act requiring the submission of reports, including on the company’s efforts to prevent a recurrence. Attention is focused on the agency’s future response, including whether to conduct an on-site inspection.
The sanctions, if any, and their scope are expected to be determined by the progress of the company’s investigation and the authorities’ response. The focus will be on efforts to protect policyholders and prevent a recurrence.