W2 to provide customer-service AI agent, supporting product selection through dialogue to improve conversion rates

On 22 October, W2 launched the AI agent platform “W2 SmartHub” and aims to improve conversion rates by supporting product selection through dialogue.

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The story

W2 announced on 22 October that it would provide the AI agents of the “W2 SmartHub” AI agent platform.

The platform aims to improve conversion rates by using dialogue functionality to support product selection.

At a glance

CompanyW2 (Double Two) is a company that operates a commerce platform

TechnologyAI agent platform “W2 SmartHub”

DetailsProvides AI agents

Date22 October

PurposeSupports product selection through dialogue and aims to improve conversion rates

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