“In the AI era, business processes need to be redesigned.” You said that during the DX era too, didn’t you… Can it really be done? IBM Japan’s answer

In the AI era, redesigning business processes and pursuing company-wide transformation are considered essential. The view that introducing AI alone is unlikely to produce results is presented as IBM Japan’s position.

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The story

The article explains that simply introducing AI is unlikely to produce the expected results, and that business processes therefore need to be redesigned.

This redesign should involve transformation across the entire company, with the importance of an organization-wide effort emphasized.

The same idea was also discussed during the DX era, and is presented in the article as IBM Japan’s position.

At a glance

Key pointSimply introducing AI will not produce results; business processes must be redesigned

CompanywideTransformation must be undertaken across the entire company

ContextThis point is being made in the context of AI adoption

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