Cybozu announced that it will add AI agent functionality to its business support software, kintone. The AI will automate tasks such as report creation and case extraction. The formal release is scheduled for February 2027 and will be offered with a basic monthly fee of ¥50,000 plus AI credits.
Cybozu announced that it will add AI agent functionality to its business support software, kintone. In addition to automatically creating reports from daily activity records, the AI agent will extract cases to help determine whether action is required. Tasks that previously took time to prepare documents were completed in about 5 minutes at early adopter companies, compared with 30 minutes to 1 hour previously.
The AI agent will be incorporated into workflows on kintone. The intended operating model is for employees to review information extracted by the AI and decide on the next action. It is also expected to be used for tasks such as drafting responses to inquiries and reading information from quotations. Reducing workloads is cited as one of the benefits of implementation.
The formal launch is scheduled for February 2027. A basic monthly fee of ¥50,000 will be charged per AI agent, with sales combining this with AI credits consumed according to the number of executions. One agent can also be shared across multiple applications or departments. In addition, a new concept for connecting multiple internal systems so that the AI can obtain information needed for business operations was announced on the same day. It will be offered from 1 December to some existing customers with 1,000 or more employees.