More cases are treating core systems modernization as DX, and the limitations of AI use without business transformation at the operational level have been highlighted. As the DX boom itself loses momentum, observers say that activity described as “fake DX” is becoming more prominent.
Recently, conventional DX initiatives that combine core systems modernization with business transformation have been on the decline. Instead, projects that merely modernize existing COBOL-based systems in Java without changing their business logic are emerging and being positioned as part of DX.
These developments are said to be contributing to the growing use of terms such as “fake DX” and “make-believe DX” as the DX boom loses momentum, raising concerns that companies will increasingly adopt AI without genuine business transformation.
The article takes a critical view of companies that cite core systems modernization as grounds for claiming DX and calls attention to the appropriate combination of genuine business transformation and AI use.