Suspicious access was detected on the points site "Point Income," prompting emergency maintenance. The company disclosed the scope of the potential impact on personal information, the service resumption schedule and its future measures.
The company detected suspicious activity by a third party on its points site "Point Income" from the early hours of 5 October 2026, temporarily suspended the service, and conducted emergency maintenance and security enhancements. Based on the investigation results, it reported the matter to the Personal Information Protection Commission.
The investigation confirmed the possibility that personal information had been viewed by a third party in some accounts. The affected total was reported as 195 records, comprising 88 member information records and 107 employee and other information records. The affected customers have been notified individually. No leakage of credit card or other payment-related information has been confirmed, as the company did not hold such information on its servers.
The service is scheduled to resume from 21:00 on 7 October 2026, once system safety checks and security enhancement work have been completed. Users may be required to reset their passwords when logging in after the service resumes.
The company has provided an inquiry form for questions regarding the matter and has also published a contact for the media.