プラスアルファ・コンサルティング[4071]: New-hire training at Yamato Contact Service shortened from 2 weeks to 3 days using AI Plus Talk, promoting earlier workforce readiness and improved customer service quality through AI-powered role-playing. 6 October 2026 (timely disclosure): Nikkei Company Information DIGITAL

Plus Alpha Consulting announced that it would use AI Plus Talk to shorten Yamato Contact Service's new-employee training from 2 weeks to 3 days. The information was reported by Nikkei Company Information DIGITAL.

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The story

Plus Alpha Consulting announced its operating policy for new-employee training using AI Plus Talk. The program is for Yamato Contact Service, and the training period is scheduled to be shortened from approximately 2 weeks to approximately 3 days.

The new training will centre on AI-based role-play, with the stated aim of preparing employees for the workforce sooner while improving customer service quality.

The information was reported based on announcement materials published by Nikkei Company Information DIGITAL.

At a glance

Company conducting the activityPlus Alpha Consulting announced a policy to shorten new-employee training

TargetYamato Contact Service will be covered by the new-employee training

Key pointsTraining will be conducted through role-play using AI Plus Talk, with the aim of shortening the training period and improving quality

Period changeThe period is scheduled to be shortened from approximately 2 weeks to approximately 3 days

SourceAnnouncement materials published by Nikkei Company Information DIGITAL

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